▸ DOCS

Documentation

Everything you need to run shows, accept payments, and grow your audience. For artists and venues.

Quickstart

Create your account, list your first show, take your first dollar.

How Payouts Work

Get paid the moment your show ends — multiple ways to withdraw, instant options that unlock with your track record, and splits across artists, venues, and crew.

Checkout & Fees

4 min

Zero platform fee, anti-bot, every payment method we accept.

Refund Policy

3 min

How refunds work on cancelled shows.

Analytics & Data

6 min

What gets tracked, how to export, who owns it.

Security & Compliance

5 min

Encryption, PCI via Stripe, and where we stand on SOC 2 and privacy law.

Need help?

Email hello@thebandpass.com — real humans, no chatbots, typical response within an hour during business hours.